Contact Us
Reach out to library staff online any time. We will get back to you as soon as possible.
If you prefer to communicate by text, you can reach staff at (816)892-5375.
Please note that staff monitor the text line 9:00 a.m. to 5:00 p.m. Monday through Friday and 1:00 to 5:00 p.m. on weekends during regular business days. We aim to respond within 24 hours. If you need immediate assistance, please contact staff at your nearest branch by phone.
New to eBooks? Try Libby, by OverDrive
If you are new to eBooks, we recommend you try the Libby, by OverDrive app.
If you would like hands-on help, please visit one of our branches and ask a staff member or come to an upcoming Tech Talk program.
Troubleshooting Libby or OverDrive
If you need help troubleshooting problems with your OverDrive or Libby ebook reader, please start with the OverDrive Help or Libby Help websites. If that still doesn’t work, reach out to us or visit a branch, and Library staff will be happy to assist.
Questions About Bills
Learn the types of bills you may see on your account. Bills for lost items that have recently been returned may take a couple of days to be fully processed by staff and the system. You can check an item-by-item listing of fees on your account online, and if you have questions about bills from the Library, contact staff at your local branch by email, phone or a visit.
En Español
Encuentra libros, recursos y eventos en español.
Library Card Look Up
Library Card Look Up
Lost your card number? Use this form to receive your card number by email.
Suggest a Title
Suggest a title for MCPL's collection.