Yes, We Have a Fax Machine

September 05, 2012

For years, banks, mortgage companies, schools, and prospective employers have sent customers to the Library to fax paperwork. The problem we encountered was that for years we did not have a fax machine available for public use, which meant we would have to send customers elsewhere. This issue was remedied last year when we added a public self-service fax kiosk from FAX24.

Where is it located? When entering our branch, turn right and walk past our copier (which will be on your right). It is in the corner and clearly marked on the front with a FAX24 logo.

How much does it cost? It costs $1.50 for the first page and $1.00 for every page after that. You must use a debit or credit card to pay for your fax transmission. If that is not something you have available, Check ‘n Go across the street or Price Chopper (located at Blue Ridge and Bannister Rd) will accept cash payments for use of their public fax.

How does it work? Pick up the telephone receiver. Wait a second and you will hear the phone automatically connect to FAX24’s easy to follow voice instructions, which will guide you through the fax process step-by-step. Once your fax has been completed, you will receive a printed confirmation page. If you have any questions about the service, there is a toll-free number posted at the kiosk for you to call.

We are happy to be able to offer this service to people in our community. We do want to let you know that other than putting paper in it (for the confirmation pages), our branch staff does not maintain or troubleshoot problems with the FAX24 kiosk. If it is not working properly, we will need to call FAX24 for service. Also, this machine only sends fax transmissions, it does not receive them. If you need to receive a fax, you can try some of these options found in the online yellow pages.

Debbie A.
Blue Ridge Branch