What Happened To My Label?
August 16, 2011
If you regularly use our hold system, you probably noticed that instead of hand-written tags that identify who requested an item, objects now sport printed labels. Also, instead of using the first three letters of a customer’s last name, our new code employs the first four letters. Just like in our former system, the last four numbers of the customer’s library card follow these letters. Soon, all hold labels will be in this new format.
Why did we switch? Having machines print hold tags reduces human-error and handwriting confusion. It also greatly lessens how much time staff spends writing these codes which frees us to answer more questions, invest energy in planning programs, and recommend books. So, this one simple change allows us to improve overall service to everyone who uses our library.