State-of-the-Art Customer Service
September 21, 2010
Do you need your taxes figured for you? Do you need a flu shot? Want to vote in the next election? Do you want paper copies of tax forms? Are you a homeless teenager needing referral to a helping agency? These are all non-library services provided by MCPL. Did you know that patrons ask us to sell them stamps, fax their documents, and a host of other non-library functions? It all goes to show two things: first, we strive to do as much as we can to assist our patrons in as many ways as possible; and second, life these days require attention to countless details. If we can help, we will. If we can’t, we’ll try to find help for you. If we can’t find help, we’ll try to direct you to someone who can. It’s not that we are so special; it’s just our nature. So remember, if you need books, videos, CDs, or information, MCPL is the place for you. We won’t stop until we’ve exhausted all possibilities. Drop by or give us a call. And remember, our website provides countless services and informational links. And if you think there is a service we could provide, please feel free to tell us.