Oops, I Left My Library Card at Home...
April 17, 2013
One day, not too terribly long ago, I took one of my daughters to lunch. We had a great meal and excellent service. When it came time to pay, I discovered that I did not have any form of payment in my purse. I quickly realized that I had left my credit/debit card in the pocket of a pair of pants I had worn the day before. Thankfully, the manager was very sympathetic and allowed me to drive home to retrieve a form of payment, and I didn’t have to wash any dishes.
Nothing is worse than needing to accomplish something and realizing that you don’t have what you need in order to finish your task. So often this happens when people stop by the Library to use the Internet or check out materials. Once they arrive, they realize their library card is at home, and panic sets in because they have something else to do or somewhere else to be and don’t have time to go back home to retrieve their card.
There are a few things that we can do to make sure you accomplish what you need to:
- We can issue a replacement card. There is a small charge of 50 cents for this. If you need to hang onto your change or don’t have the replacement fee with you, we can create a bill on your account. No problem, it won’t prevent you from being able to use library services as long as your bills amount to less than $10. The new card will replace the one you left elsewhere, so that one will need to be discarded.
- In the future, one thing to keep in mind is that Internet related transactions require your library card number and 8-digit birthday (PIN). If you memorize this information, it won’t matter whether you left your card at home. A physical card is not needed to log into your library account, view databases, pay fines, or put materials on hold…all you need is your library card number and PIN. If memorization is difficult, I suggest taking a picture of your card (if you have a smartphone). That way, you’ll always have your library card number with you. I doubt you’ll forget your birthday! If your phone doesn’t have a camera, you can enter your library card number in your phone’s address book. Even though the library card numbers are 14-digits long, you should still be able to enter them in your phone somewhere.
- As far as checking out materials, if you have a smartphone, you can download our free MyMCPL app. This app "remembers" your library card number and will allow you to use the camera on your phone as a scanner to check out materials! Additionally, if you show us a photo of the barcode/number on your card and our scanner is able to scan it, we can accept that in place of your physical card.
Don’t sweat it if you get to the library and realize you don’t have your card. We won’t make you wash the dishes. We will do everything we can to make sure you have access to the information and materials you need to accomplish your task.
Blue Ridge Branch