I Want To Hear From You
November 03, 2011
Not long ago, I was thinking about how much I like working at the library. For many years, I've told people that I love library work because I am able to look myself in the mirror every morning and know that I'm making the world a better place. I love library work because we help people think critically. We help children learn to read and to be successful in school. We help people acquire knowledge. We help people navigate and understand information. In short, we help people improve themselves. Why wouldn't you feel good about that?
But, despite all the positive feelings that I have for the job that we do at the library, I thought I really need to talk with our library customers more frequently. The library belongs to everyone. I am just the library's caretaker. I need to connect with the people and to know how they feel about the library. I need to know what people think about eBooks and our other online services. I need to hear about programs that people like. I need to have the opportunity to have a conversation with library customers and to learn more about how people feel about their library...good, bad, or otherwise.
Starting this month, I am holding one hour Director's Listening Posts at several libraries. Honestly, I don't expect this to be our most popular program. There is no way that I can compete with Mr. Stinky Feet! However, if I can have a conversation about the library with a handful of people, I will consider it a success.
Please come visit with me. The next few "Listening Posts" are listed below.
November 4, 2011 - 10:00 a.m.
Blue Springs South Branch
November 29, 2011 - 2:00 p.m.
Lee's Summit Branch
November 29, 2011 - 7:00 p.m.
This is only the beginning. I promise you that I will continue to schedule these "Listening Posts" in the future. If you can't visit with me in person, feel free to send a message to me by email or call the library at 816.836.5200. Or, you can always tell your comments to your local branch manager. All of our managers are very good about sharing public comments of all types.
Steven V. Potter
Director of Libraries